Right now, we're only shipping within the United States, but are definitely looking to expand beyond that as we grow..
We aim to ship out orders in 2-3 business days of you placing it. We are a lean and scrappy team right now though and really appreciate your patience. If you have any questions about your specific order, email us at firstname.lastname@example.org and we’ll do our best to help you!
Please reach out to us ASAP at email@example.com with the subject UPDATE ADDRESS. As long as the order hasn’t been fulfilled, we can adjust.
At the time of purchase.
We accept payment via all major credit cards.
Please email us ASAP at firstname.lastname@example.org with the subject UPDATE ORDER and we’ll do our best to update before the order is shipped.
Once your order is placed, you’ll get confirmation that we’ve received it. You will receive additional updates when the order ships, is out for delivery, and when it’s been delivered.
If you’re not happy, please email us at email@example.com within 21 days of purchase with the subject RETURN, and we’ll process your refund (less shipping) after you complete a quick survey.
Rather than sending the product back to us, please pass it along to a friend who might enjoy it more than you (shipping is tough on the environment, so we’d rather not put the strain on our beautiful planet)! You’ll also be able to keep your free access to the CommonRoom even if you return your product.
To see the full list of ingredients, check out out the individual product landing pages. The full ingredient list is also included the mailer we’ll send you when you purchase any of our products.
Yes! Our products are Vegan, Cruelty Free, Silicone-Free, Alcohol Free, No hormone triggering or interrupting Ingredients, No Sulfates, No Parabens, No Formaldehydes, No Phalates, No Micro-plastics, No Pesticides + Herbicides.
Our Secure Attachment is fragrance free, with it's light natural scent derived from completely natural Aloe. Our True Grit has a fragrance blend of clean synthetic botanicals. Both have been safety tested and in clinicals we've ran, 100% of participants noted that these products did not irritate their skin. That being said, we know everybody's skin is different, so we are more than happy to provide a refund if either of our products irritate your skin. To be extra careful, you can also bring the full ingredient lists (which can be found on our products' specific landing pages) to your dermatologist.
Secure Attachment Comfort Serum+ has a special “water-break” texture you can feel the moment you apply. 88% of clinical participants reported never having felt anything like our serum because of this innovative formulation.15% of the total formula is devoted to ultra-hydrating ingredients, so you may notice a thin ring of moisture sitting at the top of your bottle. This is normal. Remember to store it in a cool place (we love putting it in our fridge) and shake well if needed.
Not at the moment, but stay tuned!